Support

Help with installs, licenses and refunds.

Most answers are here. If yours isn't, email us and a person will write back.

tachyolabs@gmail.com

How do I install Vomidi?

Download the installer for your computer from the Vomidi page or your order email, and run it. On a Mac you can pick the Audio Unit, the VST3 and the standalone app; on Windows, the VST3 and the app. Then rescan plugins in your DAW: Vomidi is an audio effect from Tachyo Labs.

How do I activate it?

Open Vomidi, click Trial at the top of its window (or the Vomidi logo), paste your serial number and click Activate. Each serial works on up to three computers, Mac and Windows mixed. Activating needs the internet once per computer; after that Vomidi works offline.

How do I move my license to a new computer?

On the old computer, open Vomidi's License panel and click Deactivate this computer. That frees its slot for the new one. If the old computer is gone, email us and we'll reset your activations.

I lost my serial number.

Enter the email address you bought with on the Lost your serial number? page, and we'll email you every serial bought with it.

What does the trial include?

Everything, for 14 days. After that Vomidi still opens and shows its notes, so saved sessions don't break, but playing, dragging and exporting the MIDI stop until you enter a serial number.

What's the refund policy?

Within 14 days of buying, you can have a full refund, no questions asked. Email us from the address you bought with. The details are in the refund policy.

Which systems are supported?

macOS 10.15 or later, on Apple Silicon and Intel, and Windows 10 or later, 64-bit.

Do you support Pro Tools (AAX)?

Not yet.